In this practice, we take complaint very seriously and try to ensure that our patients are pleased with their experience of our service. When patients complain, they dealt with courteously and promptly so that the matter is resolved as quickly as possible. The procedure is based on these objectives.
Our aim is to react to complaints in which we would want our complaint about a service to be handled. We learn from every mistake that we make and we respond to customers’ concerns in a caring and sensitive way.
Adelaide House Dental Practice
1 Adelaide Square